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21<h1>The XML C library for Gnome</h1>
22<h2>Reporting bugs and getting help</h2>
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78<li><a href="http://www.fh-frankfurt.de/~igor/projects/libxml/">Windows binaries</a></li>
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85<p>Well, bugs or missing features are always possible, and I will make a
86point of fixing them in a timely fashion. The best way to report a bug is to
87use the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxml">Gnome
88bug tracking database</a> (make sure to use the &quot;libxml&quot; module name). I look
89at reports there regularly and it's good to have a reminder when a bug is
Daniel Veillard51095312001-10-28 18:51:57 +000090still open. Be sure to specify that the bug is for the package libxml.</p>
Daniel Veillardc9484202001-10-24 12:35:52 +000091<p>There is also a mailing-list <a href="mailto:xml@gnome.org">xml@gnome.org</a> for libxml, with an <a href="http://mail.gnome.org/archives/xml/">on-line archive</a> (<a href="http://xmlsoft.org/messages">old</a>). To subscribe to this list,
92please visit the <a href="http://mail.gnome.org/mailman/listinfo/xml">associated Web</a> page and
93follow the instructions. <strong>Do not send code, I won't debug it</strong>
94(but patches are really appreciated!).</p>
95<p>Check the following <strong><span style="color: #FF0000">before
96posting</span></strong>:</p>
97<ul>
98<li>read the <a href="FAQ.html">FAQ</a>
99</li>
100<li>make sure you are <a href="ftp://xmlsoft.org/">using a recent
101 version</a>, and that the problem still shows up in those</li>
102<li>check the <a href="http://mail.gnome.org/archives/xml/">list
103 archives</a> to see if the problem was reported already, in this case
104 there is probably a fix available, similary check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxml">registered
105 open bugs</a>
106</li>
107<li>make sure you can reproduce the bug with xmllint or one of the test
108 programs found in source in the distribution</li>
109<li>Please send the command showing the error as well as the input (as an
110 attachement)</li>
111</ul>
112<p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xml@gnome.org">xml@gnome.org</a> list; if it's really libxml
113related I will approve it.. Please do not send me mail directly, it makes
114things really harder to track and in some cases I'm not the best person to
115answer a given question, ask the list instead.</p>
116<p>Of course, bugs reported with a suggested patch for fixing them will
117probably be processed faster.</p>
118<p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xml/">the list archive</a> may actually
119provide the answer, I usually send source samples when answering libxml usage
120questions. The <a href="http://xmlsoft.org/html/book1.html">auto-generated
121documentantion</a> is not as polished as I would like (i need to learn more
122about Docbook), but it's a good starting point.</p>
Daniel Veillard3f4c40f2002-02-13 09:19:28 +0000123<p><a href="bugs.html">Daniel Veillard</a></p>
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