Clarify the AOSP issue tracker
Change-Id: Ib7b06f94cc67b61618dd6d6a2f9f9d06b87333e7
diff --git a/src/source/report-bugs.jd b/src/source/report-bugs.jd
index 9b85b08..0a0ffbb 100644
--- a/src/source/report-bugs.jd
+++ b/src/source/report-bugs.jd
@@ -35,7 +35,11 @@
<p>Here's how to report non-security bugs:</p>
<ul>
<li>
-<p><a href="https://code.google.com/p/android/issues/advsearch">Search for your bug</a> to see if anyone has already reported it.</p>
+<p><a href="https://code.google.com/p/android/issues/advsearch">Search for
+your bug</a> to see if anyone has already reported it. Don't forget to
+search for all issues, not just open ones, as your issue might already
+have been reported and closed. To help find the most popular results,
+sort the result by number of stars.</p>
</li>
<li>
<p>If you find your issue and it's important to you, star it! That's how we know which bugs are most important to fix.</p>
@@ -55,6 +59,15 @@
</ul>
</li>
</ul>
+<p>Keep in mind that an issue tracker is not a user support forum. It is a list
+of pending technical tasks, along with information relevant for those tasks,
+and information about progress on those tasks including which ones might
+get worked on in the short term.</p>
+<p>This issue tracker is narrowly focused on the Android Open Source Project.
+Issues with retail devices need to be reported through those devices' support
+channels, especially for devices other than Nexus. Issues with applications
+that aren't part of AOSP need to be reported with those applications'
+developers; that is also the case for Google applications.</p>
<p>Please note that we can't guarantee that any particular bug can be fixed in
any particular release. To see what happens to your bug once you report it,
read <a href="life-of-a-bug.html">Life of a Bug</a>.</p>
@@ -149,4 +162,4 @@
at
org.eclipse.debug.internal.ui.model.elements.ElementContentProvider$3.run(ElementContentProvider.java:200)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
-</pre>
\ No newline at end of file
+</pre>