diff --git a/google/auth/external_account.py b/google/auth/external_account.py
index 0429ee0..e40c652 100644
--- a/google/auth/external_account.py
+++ b/google/auth/external_account.py
@@ -28,8 +28,10 @@
 """
 
 import abc
+import copy
 import datetime
 import json
+import re
 
 import six
 
@@ -40,6 +42,8 @@
 from google.oauth2 import sts
 from google.oauth2 import utils
 
+# External account JSON type identifier.
+_EXTERNAL_ACCOUNT_JSON_TYPE = "external_account"
 # The token exchange grant_type used for exchanging credentials.
 _STS_GRANT_TYPE = "urn:ietf:params:oauth:grant-type:token-exchange"
 # The token exchange requested_token_type. This is always an access_token.
@@ -118,6 +122,76 @@
         self._project_id = None
 
     @property
+    def info(self):
+        """Generates the dictionary representation of the current credentials.
+
+        Returns:
+            Mapping: The dictionary representation of the credentials. This is the
+                reverse of "from_info" defined on the subclasses of this class. It is
+                useful for serializing the current credentials so it can deserialized
+                later.
+        """
+        config_info = {
+            "type": _EXTERNAL_ACCOUNT_JSON_TYPE,
+            "audience": self._audience,
+            "subject_token_type": self._subject_token_type,
+            "token_url": self._token_url,
+            "service_account_impersonation_url": self._service_account_impersonation_url,
+            "credential_source": copy.deepcopy(self._credential_source),
+            "quota_project_id": self._quota_project_id,
+            "client_id": self._client_id,
+            "client_secret": self._client_secret,
+        }
+        # Remove None fields in the info dictionary.
+        for k, v in dict(config_info).items():
+            if v is None:
+                del config_info[k]
+
+        return config_info
+
+    @property
+    def service_account_email(self):
+        """Returns the service account email if service account impersonation is used.
+
+        Returns:
+            Optional[str]: The service account email if impersonation is used. Otherwise
+                None is returned.
+        """
+        if self._service_account_impersonation_url:
+            # Parse email from URL. The formal looks as follows:
+            # https://iamcredentials.googleapis.com/v1/projects/-/serviceAccounts/name@project-id.iam.gserviceaccount.com:generateAccessToken
+            url = self._service_account_impersonation_url
+            start_index = url.rfind("/")
+            end_index = url.find(":generateAccessToken")
+            if start_index != -1 and end_index != -1 and start_index < end_index:
+                start_index = start_index + 1
+                return url[start_index:end_index]
+        return None
+
+    @property
+    def is_user(self):
+        """Returns whether the credentials represent a user (True) or workload (False).
+        Workloads behave similarly to service accounts. Currently workloads will use
+        service account impersonation but will eventually not require impersonation.
+        As a result, this property is more reliable than the service account email
+        property in determining if the credentials represent a user or workload.
+
+        Returns:
+            bool: True if the credentials represent a user. False if they represent a
+                workload.
+        """
+        # If service account impersonation is used, the credentials will always represent a
+        # service account.
+        if self._service_account_impersonation_url:
+            return False
+        # Workforce pools representing users have the following audience format:
+        # //iam.googleapis.com/locations/$location/workforcePools/$poolId/providers/$providerId
+        p = re.compile(r"//iam\.googleapis\.com/locations/[^/]+/workforcePools/")
+        if p.match(self._audience):
+            return True
+        return False
+
+    @property
     def requires_scopes(self):
         """Checks if the credentials requires scopes.
 
@@ -282,14 +356,8 @@
         )
 
         # Determine target_principal.
-        start_index = self._service_account_impersonation_url.rfind("/")
-        end_index = self._service_account_impersonation_url.find(":generateAccessToken")
-        if start_index != -1 and end_index != -1 and start_index < end_index:
-            start_index = start_index + 1
-            target_principal = self._service_account_impersonation_url[
-                start_index:end_index
-            ]
-        else:
+        target_principal = self.service_account_email
+        if not target_principal:
             raise exceptions.RefreshError(
                 "Unable to determine target principal from service account impersonation URL."
             )
diff --git a/tests/test_aws.py b/tests/test_aws.py
index 7c7ee36..9ca08d5 100644
--- a/tests/test_aws.py
+++ b/tests/test_aws.py
@@ -919,6 +919,19 @@
 
         assert excinfo.match(r"aws version '3' is not supported in the current build.")
 
+    def test_info(self):
+        credentials = self.make_credentials(
+            credential_source=self.CREDENTIAL_SOURCE.copy()
+        )
+
+        assert credentials.info == {
+            "type": "external_account",
+            "audience": AUDIENCE,
+            "subject_token_type": SUBJECT_TOKEN_TYPE,
+            "token_url": TOKEN_URL,
+            "credential_source": self.CREDENTIAL_SOURCE,
+        }
+
     def test_retrieve_subject_token_missing_region_url(self):
         # When AWS_REGION envvar is not available, region_url is required for
         # determining the current AWS region.
diff --git a/tests/test_external_account.py b/tests/test_external_account.py
index 8f8d980..7390fb9 100644
--- a/tests/test_external_account.py
+++ b/tests/test_external_account.py
@@ -31,6 +31,12 @@
 # Base64 encoding of "username:password"
 BASIC_AUTH_ENCODING = "dXNlcm5hbWU6cGFzc3dvcmQ="
 SERVICE_ACCOUNT_EMAIL = "service-1234@service-name.iam.gserviceaccount.com"
+# List of valid workforce pool audiences.
+TEST_USER_AUDIENCES = [
+    "//iam.googleapis.com/locations/global/workforcePools/pool-id/providers/provider-id",
+    "//iam.googleapis.com/locations/eu/workforcePools/pool-id/providers/provider-id",
+    "//iam.googleapis.com/locations/eu/workforcePools/workloadIdentityPools/providers/provider-id",
+]
 
 
 class CredentialsImpl(external_account.Credentials):
@@ -342,6 +348,116 @@
             r"Unable to determine target principal from service account impersonation URL."
         )
 
+    def test_info(self):
+        credentials = self.make_credentials()
+
+        assert credentials.info == {
+            "type": "external_account",
+            "audience": self.AUDIENCE,
+            "subject_token_type": self.SUBJECT_TOKEN_TYPE,
+            "token_url": self.TOKEN_URL,
+            "credential_source": self.CREDENTIAL_SOURCE.copy(),
+        }
+
+    def test_info_with_full_options(self):
+        credentials = self.make_credentials(
+            client_id=CLIENT_ID,
+            client_secret=CLIENT_SECRET,
+            quota_project_id=self.QUOTA_PROJECT_ID,
+            service_account_impersonation_url=self.SERVICE_ACCOUNT_IMPERSONATION_URL,
+        )
+
+        assert credentials.info == {
+            "type": "external_account",
+            "audience": self.AUDIENCE,
+            "subject_token_type": self.SUBJECT_TOKEN_TYPE,
+            "token_url": self.TOKEN_URL,
+            "service_account_impersonation_url": self.SERVICE_ACCOUNT_IMPERSONATION_URL,
+            "credential_source": self.CREDENTIAL_SOURCE.copy(),
+            "quota_project_id": self.QUOTA_PROJECT_ID,
+            "client_id": CLIENT_ID,
+            "client_secret": CLIENT_SECRET,
+        }
+
+    def test_service_account_email_without_impersonation(self):
+        credentials = self.make_credentials()
+
+        assert credentials.service_account_email is None
+
+    def test_service_account_email_with_impersonation(self):
+        credentials = self.make_credentials(
+            service_account_impersonation_url=self.SERVICE_ACCOUNT_IMPERSONATION_URL
+        )
+
+        assert credentials.service_account_email == SERVICE_ACCOUNT_EMAIL
+
+    @pytest.mark.parametrize(
+        "audience",
+        # Workload identity pool audiences or invalid workforce pool audiences.
+        [
+            # Legacy K8s audience format.
+            "identitynamespace:1f12345:my_provider",
+            (
+                "//iam.googleapis.com/projects/123456/locations/"
+                "global/workloadIdentityPools/pool-id/providers/"
+                "provider-id"
+            ),
+            (
+                "//iam.googleapis.com/projects/123456/locations/"
+                "eu/workloadIdentityPools/pool-id/providers/"
+                "provider-id"
+            ),
+            # Pool ID with workforcePools string.
+            (
+                "//iam.googleapis.com/projects/123456/locations/"
+                "global/workloadIdentityPools/workforcePools/providers/"
+                "provider-id"
+            ),
+            # Unrealistic / incorrect workforce pool audiences.
+            "//iamgoogleapis.com/locations/eu/workforcePools/pool-id/providers/provider-id",
+            "//iam.googleapiscom/locations/eu/workforcePools/pool-id/providers/provider-id",
+            "//iam.googleapis.com/locations/workforcePools/pool-id/providers/provider-id",
+            "//iam.googleapis.com/locations/eu/workforcePool/pool-id/providers/provider-id",
+            "//iam.googleapis.com/locations//workforcePool/pool-id/providers/provider-id",
+        ],
+    )
+    def test_is_user_with_non_users(self, audience):
+        credentials = CredentialsImpl(
+            audience=audience,
+            subject_token_type=self.SUBJECT_TOKEN_TYPE,
+            token_url=self.TOKEN_URL,
+            credential_source=self.CREDENTIAL_SOURCE,
+        )
+
+        assert credentials.is_user is False
+
+    @pytest.mark.parametrize("audience", TEST_USER_AUDIENCES)
+    def test_is_user_with_users(self, audience):
+        credentials = CredentialsImpl(
+            audience=audience,
+            subject_token_type=self.SUBJECT_TOKEN_TYPE,
+            token_url=self.TOKEN_URL,
+            credential_source=self.CREDENTIAL_SOURCE,
+        )
+
+        assert credentials.is_user is True
+
+    @pytest.mark.parametrize("audience", TEST_USER_AUDIENCES)
+    def test_is_user_with_users_and_impersonation(self, audience):
+        # Initialize the credentials with service account impersonation.
+        credentials = CredentialsImpl(
+            audience=audience,
+            subject_token_type=self.SUBJECT_TOKEN_TYPE,
+            token_url=self.TOKEN_URL,
+            credential_source=self.CREDENTIAL_SOURCE,
+            service_account_impersonation_url=self.SERVICE_ACCOUNT_IMPERSONATION_URL,
+        )
+
+        # Even though the audience is for a workforce pool, since service account
+        # impersonation is used, the credentials will represent a service account and
+        # not a user.
+        assert credentials.is_user is False
+
     @mock.patch("google.auth._helpers.utcnow", return_value=datetime.datetime.min)
     def test_refresh_without_client_auth_success(self, unused_utcnow):
         response = self.SUCCESS_RESPONSE.copy()
diff --git a/tests/test_identity_pool.py b/tests/test_identity_pool.py
index 90a0e25..b529268 100644
--- a/tests/test_identity_pool.py
+++ b/tests/test_identity_pool.py
@@ -430,6 +430,32 @@
             r"Missing subject_token_field_name for JSON credential_source format"
         )
 
+    def test_info_with_file_credential_source(self):
+        credentials = self.make_credentials(
+            credential_source=self.CREDENTIAL_SOURCE_TEXT_URL.copy()
+        )
+
+        assert credentials.info == {
+            "type": "external_account",
+            "audience": AUDIENCE,
+            "subject_token_type": SUBJECT_TOKEN_TYPE,
+            "token_url": TOKEN_URL,
+            "credential_source": self.CREDENTIAL_SOURCE_TEXT_URL,
+        }
+
+    def test_info_with_url_credential_source(self):
+        credentials = self.make_credentials(
+            credential_source=self.CREDENTIAL_SOURCE_JSON_URL.copy()
+        )
+
+        assert credentials.info == {
+            "type": "external_account",
+            "audience": AUDIENCE,
+            "subject_token_type": SUBJECT_TOKEN_TYPE,
+            "token_url": TOKEN_URL,
+            "credential_source": self.CREDENTIAL_SOURCE_JSON_URL,
+        }
+
     def test_retrieve_subject_token_missing_subject_token(self, tmpdir):
         # Provide empty text file.
         empty_file = tmpdir.join("empty.txt")