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20<h1>The XML C library for Gnome</h1>
21<h2>Reporting bugs and getting help</h2>
22</td></tr></table></td></tr></table></td>
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Daniel Veillard594cf0b2001-10-25 08:09:12 +000025<td valign="top" width="200" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td>
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Daniel Veillardc9484202001-10-24 12:35:52 +000027<tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Main Menu</b></center></td></tr>
28<tr><td bgcolor="#fffacd"><ul style="margin-left: -2pt">
29<li><a href="index.html">Home</a></li>
30<li><a href="FAQ.html">FAQ</a></li>
31<li><a href="intro.html">Introduction</a></li>
32<li><a href="docs.html">Documentation</a></li>
33<li><a href="bugs.html">Reporting bugs and getting help</a></li>
34<li><a href="help.html">How to help</a></li>
35<li><a href="downloads.html">Downloads</a></li>
36<li><a href="news.html">News</a></li>
37<li><a href="XML.html">XML</a></li>
38<li><a href="XSLT.html">XSLT</a></li>
39<li><a href="architecture.html">An overview of libxml architecture</a></li>
40<li><a href="tree.html">The tree output</a></li>
41<li><a href="interface.html">The SAX interface</a></li>
42<li><a href="library.html">The XML library interfaces</a></li>
43<li><a href="entities.html">Entities or no entities</a></li>
44<li><a href="namespaces.html">Namespaces</a></li>
45<li><a href="valid.html">Validation, or are you afraid of DTDs ?</a></li>
46<li><a href="DOM.html">DOM Principles</a></li>
47<li><a href="example.html">A real example</a></li>
48<li><a href="contribs.html">Contributions</a></li>
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Daniel Veillard594cf0b2001-10-25 08:09:12 +000054<li>
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Daniel Veillardc9484202001-10-24 12:35:52 +000057</ul></td></tr>
Daniel Veillard594cf0b2001-10-25 08:09:12 +000058</table>
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60<tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Related links</b></center></td></tr>
61<tr><td bgcolor="#fffacd"><ul style="margin-left: -2pt">
62<li><a href="http://mail.gnome.org/archives/xml/">Mail archive</a></li>
63<li><a href="http://xmlsoft.org/XSLT/">XSLT libxslt</a></li>
64<li><a href="http://www.cs.unibo.it/~casarini/gdome2/">DOM gdome2</a></li>
65<li><a href="ftp://xmlsoft.org/">FTP</a></li>
66<li><a href="http://www.fh-frankfurt.de/~igor/projects/libxml/">Windows binaries</a></li>
67<li><a href="http://pages.eidosnet.co.uk/~garypen/libxml/">Solaris binaries</a></li>
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70</td></tr></table></td>
Daniel Veillardc9484202001-10-24 12:35:52 +000071<td valign="top" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%"><tr><td><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table border="0" cellpadding="3" cellspacing="1" width="100%"><tr><td bgcolor="#fffacd">
72<p>Well, bugs or missing features are always possible, and I will make a
73point of fixing them in a timely fashion. The best way to report a bug is to
74use the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxml">Gnome
75bug tracking database</a> (make sure to use the &quot;libxml&quot; module name). I look
76at reports there regularly and it's good to have a reminder when a bug is
77still open. Check the <a href="http://bugzilla.gnome.org/bugwritinghelp.html">instructions on
78reporting bugs</a> and be sure to specify that the bug is for the package
79libxml.</p>
80<p>There is also a mailing-list <a href="mailto:xml@gnome.org">xml@gnome.org</a> for libxml, with an <a href="http://mail.gnome.org/archives/xml/">on-line archive</a> (<a href="http://xmlsoft.org/messages">old</a>). To subscribe to this list,
81please visit the <a href="http://mail.gnome.org/mailman/listinfo/xml">associated Web</a> page and
82follow the instructions. <strong>Do not send code, I won't debug it</strong>
83(but patches are really appreciated!).</p>
84<p>Check the following <strong><span style="color: #FF0000">before
85posting</span></strong>:</p>
86<ul>
87<li>read the <a href="FAQ.html">FAQ</a>
88</li>
89<li>make sure you are <a href="ftp://xmlsoft.org/">using a recent
90 version</a>, and that the problem still shows up in those</li>
91<li>check the <a href="http://mail.gnome.org/archives/xml/">list
92 archives</a> to see if the problem was reported already, in this case
93 there is probably a fix available, similary check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxml">registered
94 open bugs</a>
95</li>
96<li>make sure you can reproduce the bug with xmllint or one of the test
97 programs found in source in the distribution</li>
98<li>Please send the command showing the error as well as the input (as an
99 attachement)</li>
100</ul>
101<p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xml@gnome.org">xml@gnome.org</a> list; if it's really libxml
102related I will approve it.. Please do not send me mail directly, it makes
103things really harder to track and in some cases I'm not the best person to
104answer a given question, ask the list instead.</p>
105<p>Of course, bugs reported with a suggested patch for fixing them will
106probably be processed faster.</p>
107<p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xml/">the list archive</a> may actually
108provide the answer, I usually send source samples when answering libxml usage
109questions. The <a href="http://xmlsoft.org/html/book1.html">auto-generated
110documentantion</a> is not as polished as I would like (i need to learn more
111about Docbook), but it's a good starting point.</p>
112<p><a href="mailto:daniel@veillard.com">Daniel Veillard</a></p>
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