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Georg Brandl116aa622007-08-15 14:28:22 +00001.. _reporting-bugs:
2
Georg Brandl582c0a62010-04-22 23:20:19 +00003**************
4Reporting Bugs
5**************
Georg Brandl116aa622007-08-15 14:28:22 +00006
7Python is a mature programming language which has established a reputation for
8stability. In order to maintain this reputation, the developers would like to
9know of any deficiencies you find in Python.
10
Georg Brandl582c0a62010-04-22 23:20:19 +000011
12Documentation bugs
13==================
14
15If you find a bug in this documentation or would like to propose an improvement,
Zachary Ware71337cb2014-01-14 16:03:11 -060016please submit a bug report on the :ref:`tracker <using-the-tracker>`. If you
17have a suggestion how to fix it, include that as well.
Georg Brandl582c0a62010-04-22 23:20:19 +000018
Zachary Ware71337cb2014-01-14 16:03:11 -060019If you're short on time, you can also email your bug report to docs@python.org.
20'docs@' is a mailing list run by volunteers; your request will be noticed,
21though it may take a while to be processed.
Georg Brandl582c0a62010-04-22 23:20:19 +000022
Zachary Ware71337cb2014-01-14 16:03:11 -060023.. seealso::
24 `Documentation bugs`_ on the Python issue tracker
Georg Brandl582c0a62010-04-22 23:20:19 +000025
Zachary Ware71337cb2014-01-14 16:03:11 -060026.. _using-the-tracker:
Georg Brandl582c0a62010-04-22 23:20:19 +000027
28Using the Python issue tracker
29==============================
30
31Bug reports for Python itself should be submitted via the Python Bug Tracker
Georg Brandl116aa622007-08-15 14:28:22 +000032(http://bugs.python.org/). The bug tracker offers a Web form which allows
33pertinent information to be entered and submitted to the developers.
34
35The first step in filing a report is to determine whether the problem has
36already been reported. The advantage in doing so, aside from saving the
37developers time, is that you learn what has been done to fix it; it may be that
38the problem has already been fixed for the next release, or additional
39information is needed (in which case you are welcome to provide it if you can!).
40To do this, search the bug database using the search box on the top of the page.
41
42If the problem you're reporting is not already in the bug tracker, go back to
Georg Brandlc0e22b72010-03-14 10:51:01 +000043the Python Bug Tracker and log in. If you don't already have a tracker account,
44select the "Register" link or, if you use OpenID, one of the OpenID provider
45logos in the sidebar. It is not possible to submit a bug report anonymously.
Georg Brandl116aa622007-08-15 14:28:22 +000046
47Being now logged in, you can submit a bug. Select the "Create New" link in the
48sidebar to open the bug reporting form.
49
50The submission form has a number of fields. For the "Title" field, enter a
51*very* short description of the problem; less than ten words is good. In the
52"Type" field, select the type of your problem; also select the "Component" and
53"Versions" to which the bug relates.
54
Christian Heimes81ee3ef2008-05-04 22:42:01 +000055In the "Comment" field, describe the problem in detail, including what you
Georg Brandl116aa622007-08-15 14:28:22 +000056expected to happen and what did happen. Be sure to include whether any
57extension modules were involved, and what hardware and software platform you
58were using (including version information as appropriate).
59
60Each bug report will be assigned to a developer who will determine what needs to
61be done to correct the problem. You will receive an update each time action is
Éric Araujo8ed41a82011-02-26 14:57:23 +000062taken on the bug.
Georg Brandl116aa622007-08-15 14:28:22 +000063
64
65.. seealso::
66
Georg Brandl86def6c2008-01-21 20:36:10 +000067 `How to Report Bugs Effectively <http://www.chiark.greenend.org.uk/~sgtatham/bugs.html>`_
Georg Brandl116aa622007-08-15 14:28:22 +000068 Article which goes into some detail about how to create a useful bug report.
69 This describes what kind of information is useful and why it is useful.
70
Christian Heimesdd15f6c2008-03-16 00:07:10 +000071 `Bug Writing Guidelines <http://developer.mozilla.org/en/docs/Bug_writing_guidelines>`_
Georg Brandl116aa622007-08-15 14:28:22 +000072 Information about writing a good bug report. Some of this is specific to the
73 Mozilla project, but describes general good practices.
74
Zachary Ware71337cb2014-01-14 16:03:11 -060075
76Getting started contributing to Python yourself
77===============================================
78
79Beyond just reporting bugs that you find, you are also welcome to submit
80patches to fix them. You can find more information on how to get started
81patching Python in the `Python Developer's Guide`_. If you have questions,
82the `core-mentorship mailing list`_ is a friendly place to get answers to
83any and all questions pertaining to the process of fixing issues in Python.
84
85.. _Documentation bugs: http://bugs.python.org/issue?@filter=status&@filter=components&components=4&status=1&@columns=id,activity,title,status&@sort=-activity
86.. _Python Developer's Guide: http://docs.python.org/devguide/
87.. _core-mentorship mailing list: https://mail.python.org/mailman/listinfo/core-mentorship/