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| <h1><a href="contactcenterinsights_v1.html">Contact Center AI Insights API</a> . <a href="contactcenterinsights_v1.projects.html">projects</a> . <a href="contactcenterinsights_v1.projects.locations.html">locations</a> . <a href="contactcenterinsights_v1.projects.locations.issueModels.html">issueModels</a></h1> |
| <h2>Instance Methods</h2> |
| <p class="toc_element"> |
| <code><a href="contactcenterinsights_v1.projects.locations.issueModels.issues.html">issues()</a></code> |
| </p> |
| <p class="firstline">Returns the issues Resource.</p> |
| |
| <p class="toc_element"> |
| <code><a href="#calculateIssueModelStats">calculateIssueModelStats(issueModel, x__xgafv=None)</a></code></p> |
| <p class="firstline">Gets an issue model's statistics.</p> |
| <p class="toc_element"> |
| <code><a href="#close">close()</a></code></p> |
| <p class="firstline">Close httplib2 connections.</p> |
| <p class="toc_element"> |
| <code><a href="#create">create(parent, body=None, x__xgafv=None)</a></code></p> |
| <p class="firstline">Creates an issue model.</p> |
| <p class="toc_element"> |
| <code><a href="#delete">delete(name, x__xgafv=None)</a></code></p> |
| <p class="firstline">Deletes an issue model.</p> |
| <p class="toc_element"> |
| <code><a href="#deploy">deploy(name, body=None, x__xgafv=None)</a></code></p> |
| <p class="firstline">Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.</p> |
| <p class="toc_element"> |
| <code><a href="#get">get(name, x__xgafv=None)</a></code></p> |
| <p class="firstline">Gets an issue model.</p> |
| <p class="toc_element"> |
| <code><a href="#list">list(parent, x__xgafv=None)</a></code></p> |
| <p class="firstline">Lists issue models.</p> |
| <p class="toc_element"> |
| <code><a href="#patch">patch(name, body=None, updateMask=None, x__xgafv=None)</a></code></p> |
| <p class="firstline">Updates an issue model.</p> |
| <p class="toc_element"> |
| <code><a href="#undeploy">undeploy(name, body=None, x__xgafv=None)</a></code></p> |
| <p class="firstline">Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.</p> |
| <h3>Method Details</h3> |
| <div class="method"> |
| <code class="details" id="calculateIssueModelStats">calculateIssueModelStats(issueModel, x__xgafv=None)</code> |
| <pre>Gets an issue model's statistics. |
| |
| Args: |
| issueModel: string, Required. The resource name of the issue model to query against. (required) |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # Response of querying an issue model's statistics. |
| "currentStats": { # Aggregated statistics about an issue model. # The latest label statistics for the queried issue model. Includes results on both training data and data labeled after deployment. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="close">close()</code> |
| <pre>Close httplib2 connections.</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="create">create(parent, body=None, x__xgafv=None)</code> |
| <pre>Creates an issue model. |
| |
| Args: |
| parent: string, Required. The parent resource of the issue model. (required) |
| body: object, The request body. |
| The object takes the form of: |
| |
| { # The issue model resource. |
| "createTime": "A String", # Output only. The time at which this issue model was created. |
| "displayName": "A String", # The representative name for the issue model. |
| "inputDataConfig": { # Configs for the input data used to create the issue model. # Configs for the input data that used to create the issue model. |
| "medium": "A String", # Required. Medium of conversations used in training data. |
| "trainingConversationsCount": "A String", # Output only. Number of conversations used in training. Output only. |
| }, |
| "name": "A String", # Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} |
| "state": "A String", # Output only. State of the model. |
| "trainingStats": { # Aggregated statistics about an issue model. # Output only. Immutable. The issue model's label statistics on its training data. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| "updateTime": "A String", # Output only. The most recent time at which the issue model was updated. |
| } |
| |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # This resource represents a long-running operation that is the result of a network API call. |
| "done": True or False, # If the value is `false`, it means the operation is still in progress. If `true`, the operation is completed, and either `error` or `response` is available. |
| "error": { # The `Status` type defines a logical error model that is suitable for different programming environments, including REST APIs and RPC APIs. It is used by [gRPC](https://github.com/grpc). Each `Status` message contains three pieces of data: error code, error message, and error details. You can find out more about this error model and how to work with it in the [API Design Guide](https://cloud.google.com/apis/design/errors). # The error result of the operation in case of failure or cancellation. |
| "code": 42, # The status code, which should be an enum value of google.rpc.Code. |
| "details": [ # A list of messages that carry the error details. There is a common set of message types for APIs to use. |
| { |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| ], |
| "message": "A String", # A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the google.rpc.Status.details field, or localized by the client. |
| }, |
| "metadata": { # Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| "name": "A String", # The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the `name` should be a resource name ending with `operations/{unique_id}`. |
| "response": { # The normal response of the operation in case of success. If the original method returns no data on success, such as `Delete`, the response is `google.protobuf.Empty`. If the original method is standard `Get`/`Create`/`Update`, the response should be the resource. For other methods, the response should have the type `XxxResponse`, where `Xxx` is the original method name. For example, if the original method name is `TakeSnapshot()`, the inferred response type is `TakeSnapshotResponse`. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="delete">delete(name, x__xgafv=None)</code> |
| <pre>Deletes an issue model. |
| |
| Args: |
| name: string, Required. The name of the issue model to delete. (required) |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # This resource represents a long-running operation that is the result of a network API call. |
| "done": True or False, # If the value is `false`, it means the operation is still in progress. If `true`, the operation is completed, and either `error` or `response` is available. |
| "error": { # The `Status` type defines a logical error model that is suitable for different programming environments, including REST APIs and RPC APIs. It is used by [gRPC](https://github.com/grpc). Each `Status` message contains three pieces of data: error code, error message, and error details. You can find out more about this error model and how to work with it in the [API Design Guide](https://cloud.google.com/apis/design/errors). # The error result of the operation in case of failure or cancellation. |
| "code": 42, # The status code, which should be an enum value of google.rpc.Code. |
| "details": [ # A list of messages that carry the error details. There is a common set of message types for APIs to use. |
| { |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| ], |
| "message": "A String", # A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the google.rpc.Status.details field, or localized by the client. |
| }, |
| "metadata": { # Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| "name": "A String", # The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the `name` should be a resource name ending with `operations/{unique_id}`. |
| "response": { # The normal response of the operation in case of success. If the original method returns no data on success, such as `Delete`, the response is `google.protobuf.Empty`. If the original method is standard `Get`/`Create`/`Update`, the response should be the resource. For other methods, the response should have the type `XxxResponse`, where `Xxx` is the original method name. For example, if the original method name is `TakeSnapshot()`, the inferred response type is `TakeSnapshotResponse`. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="deploy">deploy(name, body=None, x__xgafv=None)</code> |
| <pre>Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed. |
| |
| Args: |
| name: string, Required. The issue model to deploy. (required) |
| body: object, The request body. |
| The object takes the form of: |
| |
| { # The request to deploy an issue model. |
| "name": "A String", # Required. The issue model to deploy. |
| } |
| |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # This resource represents a long-running operation that is the result of a network API call. |
| "done": True or False, # If the value is `false`, it means the operation is still in progress. If `true`, the operation is completed, and either `error` or `response` is available. |
| "error": { # The `Status` type defines a logical error model that is suitable for different programming environments, including REST APIs and RPC APIs. It is used by [gRPC](https://github.com/grpc). Each `Status` message contains three pieces of data: error code, error message, and error details. You can find out more about this error model and how to work with it in the [API Design Guide](https://cloud.google.com/apis/design/errors). # The error result of the operation in case of failure or cancellation. |
| "code": 42, # The status code, which should be an enum value of google.rpc.Code. |
| "details": [ # A list of messages that carry the error details. There is a common set of message types for APIs to use. |
| { |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| ], |
| "message": "A String", # A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the google.rpc.Status.details field, or localized by the client. |
| }, |
| "metadata": { # Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| "name": "A String", # The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the `name` should be a resource name ending with `operations/{unique_id}`. |
| "response": { # The normal response of the operation in case of success. If the original method returns no data on success, such as `Delete`, the response is `google.protobuf.Empty`. If the original method is standard `Get`/`Create`/`Update`, the response should be the resource. For other methods, the response should have the type `XxxResponse`, where `Xxx` is the original method name. For example, if the original method name is `TakeSnapshot()`, the inferred response type is `TakeSnapshotResponse`. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="get">get(name, x__xgafv=None)</code> |
| <pre>Gets an issue model. |
| |
| Args: |
| name: string, Required. The name of the issue model to get. (required) |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # The issue model resource. |
| "createTime": "A String", # Output only. The time at which this issue model was created. |
| "displayName": "A String", # The representative name for the issue model. |
| "inputDataConfig": { # Configs for the input data used to create the issue model. # Configs for the input data that used to create the issue model. |
| "medium": "A String", # Required. Medium of conversations used in training data. |
| "trainingConversationsCount": "A String", # Output only. Number of conversations used in training. Output only. |
| }, |
| "name": "A String", # Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} |
| "state": "A String", # Output only. State of the model. |
| "trainingStats": { # Aggregated statistics about an issue model. # Output only. Immutable. The issue model's label statistics on its training data. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| "updateTime": "A String", # Output only. The most recent time at which the issue model was updated. |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="list">list(parent, x__xgafv=None)</code> |
| <pre>Lists issue models. |
| |
| Args: |
| parent: string, Required. The parent resource of the issue model. (required) |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # The response of listing issue models. |
| "issueModels": [ # The issue models that match the request. |
| { # The issue model resource. |
| "createTime": "A String", # Output only. The time at which this issue model was created. |
| "displayName": "A String", # The representative name for the issue model. |
| "inputDataConfig": { # Configs for the input data used to create the issue model. # Configs for the input data that used to create the issue model. |
| "medium": "A String", # Required. Medium of conversations used in training data. |
| "trainingConversationsCount": "A String", # Output only. Number of conversations used in training. Output only. |
| }, |
| "name": "A String", # Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} |
| "state": "A String", # Output only. State of the model. |
| "trainingStats": { # Aggregated statistics about an issue model. # Output only. Immutable. The issue model's label statistics on its training data. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| "updateTime": "A String", # Output only. The most recent time at which the issue model was updated. |
| }, |
| ], |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="patch">patch(name, body=None, updateMask=None, x__xgafv=None)</code> |
| <pre>Updates an issue model. |
| |
| Args: |
| name: string, Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} (required) |
| body: object, The request body. |
| The object takes the form of: |
| |
| { # The issue model resource. |
| "createTime": "A String", # Output only. The time at which this issue model was created. |
| "displayName": "A String", # The representative name for the issue model. |
| "inputDataConfig": { # Configs for the input data used to create the issue model. # Configs for the input data that used to create the issue model. |
| "medium": "A String", # Required. Medium of conversations used in training data. |
| "trainingConversationsCount": "A String", # Output only. Number of conversations used in training. Output only. |
| }, |
| "name": "A String", # Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} |
| "state": "A String", # Output only. State of the model. |
| "trainingStats": { # Aggregated statistics about an issue model. # Output only. Immutable. The issue model's label statistics on its training data. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| "updateTime": "A String", # Output only. The most recent time at which the issue model was updated. |
| } |
| |
| updateMask: string, The list of fields to be updated. |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # The issue model resource. |
| "createTime": "A String", # Output only. The time at which this issue model was created. |
| "displayName": "A String", # The representative name for the issue model. |
| "inputDataConfig": { # Configs for the input data used to create the issue model. # Configs for the input data that used to create the issue model. |
| "medium": "A String", # Required. Medium of conversations used in training data. |
| "trainingConversationsCount": "A String", # Output only. Number of conversations used in training. Output only. |
| }, |
| "name": "A String", # Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model} |
| "state": "A String", # Output only. State of the model. |
| "trainingStats": { # Aggregated statistics about an issue model. # Output only. Immutable. The issue model's label statistics on its training data. |
| "analyzedConversationsCount": "A String", # Number of conversations the issue model has analyzed at this point in time. |
| "issueStats": { # Statistics on each issue. Key is the issue's resource name. |
| "a_key": { # Aggregated statistics about an issue. |
| "issue": "A String", # Issue resource. Format: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue} |
| "labeledConversationsCount": "A String", # Number of conversations attached to the issue at this point in time. |
| }, |
| }, |
| "unclassifiedConversationsCount": "A String", # Number of analyzed conversations for which no issue was applicable at this point in time. |
| }, |
| "updateTime": "A String", # Output only. The most recent time at which the issue model was updated. |
| }</pre> |
| </div> |
| |
| <div class="method"> |
| <code class="details" id="undeploy">undeploy(name, body=None, x__xgafv=None)</code> |
| <pre>Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed. |
| |
| Args: |
| name: string, Required. The issue model to undeploy. (required) |
| body: object, The request body. |
| The object takes the form of: |
| |
| { # The request to undeploy an issue model. |
| "name": "A String", # Required. The issue model to undeploy. |
| } |
| |
| x__xgafv: string, V1 error format. |
| Allowed values |
| 1 - v1 error format |
| 2 - v2 error format |
| |
| Returns: |
| An object of the form: |
| |
| { # This resource represents a long-running operation that is the result of a network API call. |
| "done": True or False, # If the value is `false`, it means the operation is still in progress. If `true`, the operation is completed, and either `error` or `response` is available. |
| "error": { # The `Status` type defines a logical error model that is suitable for different programming environments, including REST APIs and RPC APIs. It is used by [gRPC](https://github.com/grpc). Each `Status` message contains three pieces of data: error code, error message, and error details. You can find out more about this error model and how to work with it in the [API Design Guide](https://cloud.google.com/apis/design/errors). # The error result of the operation in case of failure or cancellation. |
| "code": 42, # The status code, which should be an enum value of google.rpc.Code. |
| "details": [ # A list of messages that carry the error details. There is a common set of message types for APIs to use. |
| { |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| ], |
| "message": "A String", # A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the google.rpc.Status.details field, or localized by the client. |
| }, |
| "metadata": { # Service-specific metadata associated with the operation. It typically contains progress information and common metadata such as create time. Some services might not provide such metadata. Any method that returns a long-running operation should document the metadata type, if any. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| "name": "A String", # The server-assigned name, which is only unique within the same service that originally returns it. If you use the default HTTP mapping, the `name` should be a resource name ending with `operations/{unique_id}`. |
| "response": { # The normal response of the operation in case of success. If the original method returns no data on success, such as `Delete`, the response is `google.protobuf.Empty`. If the original method is standard `Get`/`Create`/`Update`, the response should be the resource. For other methods, the response should have the type `XxxResponse`, where `Xxx` is the original method name. For example, if the original method name is `TakeSnapshot()`, the inferred response type is `TakeSnapshotResponse`. |
| "a_key": "", # Properties of the object. Contains field @type with type URL. |
| }, |
| }</pre> |
| </div> |
| |
| </body></html> |