| page.title=Spam |
| @jd:body |
| |
| <div id="qv-wrapper"> |
| <div id="qv"> |
| <h2>In This Document</h2> |
| <ol> |
| <li><a href="#keyword-spam">Spam in App Title and Description</a></li> |
| <li><a href="#ratings">Spam in Ratings and Reviews</a></li> |
| <li><a href="#webview-spam">Spam in WebViews</a></li> |
| <li><a href="#wizard-spam">Spam from Wizards</a></li> |
| <li><a href="#message-spam">Spam in Messaging</a></li> |
| </ol> |
| |
| <h2>More Resources</h2> |
| <ol> |
| <li><a href="http://play.google.com/about/developer-content-policy.html" target="_policies">Developer Program Policies</a></li> |
| <li><a href="http://play.google.com/about/developer-distribution-agreement.html" target="_policies">Developer Distribution Agreement</a></li> |
| </ol> |
| </div> |
| </div> |
| |
| <p> |
| Google Play policies prohibit spam, to help ensure the best experience for |
| Android users. Please do not publish deceptive, repetitive, or irrelevant |
| content on Google Play. Not only will it lower your app's rating and cause |
| negative reviews, it can result in your app being suspended or your developer |
| account terminated. |
| </p> |
| |
| <p> |
| As an app developer, it is your responsibility to ensure that your apps are |
| free from spam and conform to the Google Play policies highlighted in this |
| document. Before you publish, make sure that you understand what is |
| considered spam on Google Play and check your apps for violations, even those |
| that might be inadvertent. The sections below highlight best practices and |
| common spam examples to help you avoid the most common types of policy |
| violations. |
| </p> |
| |
| <p> |
| For more information about Google Play policies that apply to your apps and |
| content, please see the <a href= |
| "http://play.google.com/about/developer-content-policy.html" target= |
| "_policies">Developer Program Policies</a> and <a href= |
| "http://play.google.com/about/developer-distribution-agreement.html" target= |
| "_policies">Developer Distribution Agreement</a>. |
| </p> |
| |
| |
| <h2 id="keyword-spam">Spam in App Title and Description</h2> |
| |
| <p> |
| When you publish an app on Google Play, you should pay special attention to |
| the app's title and description in its store listing. Those fields are |
| important because they make your app recognizable to users, and they help to |
| drive downloads by highlighting what's great about your app. A memorable |
| title and compelling description are essential to effective marketing, but |
| you should realize that these must follow Google Play policies, just as your |
| app content must do. |
| </p> |
| |
| <p> |
| Many developers unknowingly violate spam policy in their app titles and |
| descriptions in ways that are easy to avoid. In general, you can |
| avoid spam violations in your app title and description by following these |
| best practices: |
| </p> |
| |
| <ul> |
| <li> |
| <strong>Highlight what's great about your app</strong>—Share |
| interesting and exciting facts about your app with users. Help users |
| understand what makes your app special. |
| </li> |
| |
| <li> |
| <strong>Describe your app accurately</strong>—Make sure the title |
| and description describe the app function and user experience accurately. |
| </li> |
| |
| <li> |
| <strong>Don't use repetitive keywords</strong>—Avoid keywords that |
| are repetitive or excessive. |
| </li> |
| |
| <li> |
| <strong>Don't include unrelated keywords or references</strong> — |
| Your description should not be loaded with irrelevant keywords in an |
| attempt to manipulate ranking or relevancy. |
| </li> |
| |
| <li> |
| <strong>Keep it brief</strong>—Keep the description succinct and |
| straightforward. Shorter descriptions tend to give a better user experience |
| on devices with smaller displays. Excessive length, detail, or repetition |
| can violate spam policy. |
| </li> |
| </ul> |
| |
| <p> |
| Here's an example app title and description that follows best practices and |
| does not violate Google Play spam policies. |
| </p> |
| |
| <div class="example-block good" style="width:100%;float:none;margin:.5em auto 2em 0;"> |
| <div class="heading">Best practice: App description</div> |
| <table> |
| <tr> |
| <td>App Title:</td> |
| <td>Kids puzzle: Identify Turtles</td> |
| </tr> |
| <tr> |
| <td style="white-space:nowrap;">App Description:</td> |
| <td> |
| <p>This is the perfect app to have a good time with your children. It |
| is designed to help kids learn different species of turtles through |
| cute pictures and amusing puzzle games.</p> |
| <p>The rules of Kids puzzle: Identify Turtles are quite simple. Have |
| your child drag images around the screen to fit them into the shaded |
| region. Phonics is also utilized, as a child can also tap the word |
| below the image and hear the name pronounced.</p> |
| </td> |
| </tr> |
| </table> |
| </div> |
| |
| <p> |
| The sections below highlight common types of policy violations in an app |
| title and description, illustrated with variations on the best practice |
| example. |
| </p> |
| |
| <h3 id="repetitive-keywords">Repetitive keywords</h3> |
| |
| <p> |
| Your app description should not include keywords that are repetitive or excessive. |
| </p> |
| |
| <div class="example-block bad" style="width:100%;float:none;margin:.5em auto 2em 0;"> |
| <div class="heading">Description includes repetitive keywords</div> |
| <table> |
| <tr> |
| <td>App Title:</td> |
| <td>Kids puzzle: Identify Turtles</td> |
| </tr> |
| <tr> |
| <td style="white-space:nowrap;">App Description:</td> |
| <td> |
| <p>This is the perfect app to have a good time with your children. It is |
| designed to help kids learn different species of turtles through cute |
| pictures and amusing puzzle games.</p> |
| <p>The rules of Kids puzzle: Identify Turtles are quite simple. Have your |
| child drag images around the screen to fit them into the shaded region. |
| Phonics is also utilized, as a child can also tap the word below the image |
| and hear the name pronounced.</p> |
| <p style="border:2px solid red;">KEYWORDS: game, games, fun, funny, child, |
| children, kid, kids, puzzle, puzzle games, sound, turtle, turtles, sea turtles, |
| turtles, turtle, turtles, tortoise, tortoises, tortoise, tortoise, turtles, |
| turtles, turtles, turtles, tortoises, tortoise</p> |
| </td> |
| </tr> |
| </table> |
| </div> |
| |
| <h3 id="unrelated-keywords">Unrelated keywords or references</h3> |
| |
| <p> |
| The description should not be loaded with irrelevant keywords in an attempt |
| to manipulate ranking or relevancy in Google Play search results. |
| </p> |
| |
| <p> |
| For example, if your app has nothing to do with Lady Gaga, then she shouldn’t |
| be included in your description. Also, do not add highly searched, irrelevant |
| keywords that are unrelated to the function of the app. This is in breach of |
| policy. |
| </p> |
| |
| <div class="example-block bad" style="width:100%;float:none;margin:.5em auto 2em 0;"> |
| <div class="heading">Description includes unrelated keywords or references</div> |
| <table> |
| <tr> |
| <td>App Title:</td> |
| <td>Kids puzzle: Identify Turtles</td> |
| </tr> |
| <tr> |
| <td style="white-space:nowrap;">App Description:</td> |
| <td> |
| <p>This is the perfect app to have a good time with your children. It is designed to |
| help kids learn different species of turtles through cute pictures and amusing puzzle |
| games.</p> |
| <p>The rules of Kids puzzle: Identify Turtles are quite simple. Have your child drag |
| images around the screen to fit them into the shaded region. Phonics is also utilized, |
| as a child can also tap the word below the image and hear the name pronounced.</p> |
| <p style="border:2px solid red;">This game is as addictive as Angry Birds, more social |
| than Facebook and Twitter, and has a soundtrack reminiscent of Katy Perry and Lady |
| Gaga.</p> |
| <p style="border:2px solid red;">KEYWORDS: Angry Birds, Facebook, Twitter, Katy Perry, |
| Lady Gaga</p> |
| </td> |
| </tr> |
| </table> |
| </div> |
| |
| <h3 id="excessive-detail">Excessive detail, references to your other apps</h3> |
| |
| <p> |
| Your app description should avoid excessive detail and references to your |
| other apps or products. For example, you should not list all of the details |
| of content included in the app or its various components, as shown in the |
| example below. Also, the description should not include any references to |
| other apps you’ve published. |
| </p> |
| |
| <div class="example-block bad" style="width:100%;float:none;margin:.5em auto 2em 0;"> |
| <div class="heading">Description includes excessive detail, references to your other apps</div> |
| <table> |
| <tr> |
| <td>App Title:</td> |
| <td>Kids puzzle: Identify Turtles</td> |
| </tr> |
| <tr> |
| <td style="white-space:nowrap;">App Description:</td> |
| <td> |
| <p>This is the perfect app to have a good time with your children. It is designed |
| to help kids learn different species of turtles through cute pictures and amusing |
| puzzle games.</p> |
| <p>The rules of Kids puzzle: Identify Turtles are quite simple. Have your child |
| drag images around the screen to fit them into the shaded region. Phonics is also |
| utilized, as a child can also tap the word below the image and hear the name |
| pronounced.</p> |
| <p style="border:2px solid red;">Turtles included in the app: Alligator |
| Snapping Turtle, Asian Box Turtle, Bog Turtle, Common Musk Turtle, Common Snapping |
| Turtle, Diamondback Terrapin, Eastern Box Turtle, Eastern Mud Turtle, Eastern Painted |
| Turtle, False Map Turtle, Florida Pond Cooter, Florida Softshell Turtle, Green Sea |
| Turtle, Map Turtle, Matamata Ornate Box Turtle, Red-bellied Side-necked Turtle, |
| Red-eared Slider, Smooth Softshell Turtle, Spiny Softshell Turtle, Spotted Turtle, |
| Western Painted Turtle, Wood Turtle, Yellow-bellied Slider</p> |
| <p style="border:2px solid red;">If you like this app try our other free apps:<br /> |
| ★ Fun Zoo<br /> |
| ★ CD Guns<br /> |
| ★ Dessert House<br /> |
| ★ Playground<br /> |
| ★ 578 Weapons</p> |
| </td> |
| </tr> |
| </table> |
| </div> |
| |
| |
| <h2 id="ratings">Spam in Ratings and Reviews</h2> |
| |
| <div class="example-block bad" style="width:440px;"> |
| <div class="heading">Inappropriate content in a review</div> |
| <img src="{@docRoot}images/gp-policy-spam-negreview.png"> |
| </div> |
| |
| <p> |
| Ratings and reviews are benchmarks of app quality and users depend on them to |
| be authentic and relevant. As an app developer, you should not attempt to |
| artificially influence your app's ratings and reviews or those of your |
| competitor, such as by posting fake ratings or reviews or including spam |
| content in app reviews. The sections below provide guidelines for rating and |
| reviewing apps. |
| </p> |
| |
| <p> |
| So that you can stay in touch with any issues that users are having with your |
| app, you should read through your ratings and reviews on a regular basis. If |
| you choose to reply to reviews, make sure to keep your reply focused on the |
| actual issues raised in the user's comments and do not ask for a higher |
| rating. |
| </p> |
| |
| <p> |
| If you see an app or developer reply that doesn’t follow these guidelines, |
| you can report it. See <a href= |
| "http://support.google.com/googleplay/android-developer/bin/answer.py?hl=en&answer=113417&topic=2364761&ctx=topic" |
| target="_policies">Inappropriate content in comments and applications</a> for |
| more information. |
| </p> |
| |
| <div class="example-block bad" style="margin-top:3em;width:213px;"> |
| <div class="heading">Soliciting ratings</div> |
| <img src="{@docRoot}images/gp-policy-spam-reqrating.png"> |
| </div> |
| |
| <h3 id="fake-ratings">Fake or inappropriate ratings and reviews</h3> |
| |
| <p> |
| To help ensure the quality of ratings and reviews, Google Play policies limit |
| the ways that individuals can use ratings and reviews. In particular, note |
| that it is a violation of policy to use ratings and reviews to influence the |
| placement of any app in Google Play. |
| </p> |
| |
| <p> |
| As an app developer, make sure that you follow these guidelines: |
| </p> |
| |
| <ul> |
| <li> |
| <strong>Don't try to manipulate ratings</strong>—Do not engage in |
| attempts to manipulate the ratings, reviews, or ranking of your apps, |
| either directly or indirectly, or by manipulating the ratings of your |
| competitors. Do not attempt to artificially boost reviews, ratings, or |
| installs through any means. |
| </li> |
| |
| <li> |
| <strong>Don't solicit ratings through incentives</strong>—Do not |
| offer users any incentives to rate your app, such as offering rewards of |
| any kind or tying app functionality to rating. |
| </li> |
| |
| <li> |
| <strong>Don't rate apps multiple times</strong>—Do not review or |
| rate any app multiple times in an attempt to influence its placement in |
| Google Play. |
| </li> |
| |
| <li> |
| <strong>Don't add improper content to reviews</strong>—Do not |
| include affiliate, coupon, game codes, email addresses, or links to |
| websites or other apps in your reviews. If you are responding to a user |
| review, feel free to include references to helpful resources such as a |
| support address or FAQ page. |
| </li> |
| </ul> |
| |
| <h3 id="solicited-ratings">Soliciting ratings from users</h3> |
| |
| <p> |
| In general, <strong>do not offer incentives for ratings</strong>. You should |
| not offer users incentives of any kind for rating your app (or any other app) |
| on Google Play, and you should not tie your app's functionality or content to |
| rating in any way. |
| </p> |
| |
| <p> |
| It's acceptable to ask users to rate your app without incentives, for |
| example: "If you like this game, rate us in Google Play!" On the other hand, |
| it's a policy violation to ask users to rate your app based on incentives, |
| for example: "Rate this app and get 500 coins" or "Rate this app 5 stars and |
| get you 500 coins!" |
| </p> |
| |
| |
| <h2 id="webview-spam" style="clear:right">Spam in WebViews</h2> |
| |
| <p> |
| Apps published on Google Play should provide their own content. Do not |
| publish an app whose primary function is to reproduce or frame someone else’s |
| website (unless you have permission). |
| </p> |
| |
| <p> |
| Similarly, do not publish an app whose primary function is to drive affiliate |
| traffic to a website. Although affiliate deals can exist where an app's |
| primary purpose is delivering its own content or functionality, it's a |
| violation of Google Play policies to publish an app whose primary (or |
| only) purpose is to direct affiliate traffic to another website. |
| </p> |
| |
| <div class="example-block bad" style="width:100%;float:none;margin:.5em auto 2em 0;"> |
| <div class="heading">WebView spam</div> |
| <table> |
| <tr> |
| <td>App Title:</td> |
| <td>Kids puzzle: Desktop Browser for Turtoogle Game</td> |
| </tr> |
| <tr> |
| <td>Developer:</td> |
| <td>AAZZZ <span style="border:2px solid red;">(not affiliated with Turtoogle |
| Inc.)</span></td> |
| </tr> |
| <tr> |
| <td style="white-space:nowrap;">App Description:</td> |
| <td> |
| <p>Have you ever wanted to use the full, desktop web version of Turtoogle |
| Game from your phone or tablet instead of the Turtoogle Game mobile app |
| or Turtoogle Game mobile web site?</p> |
| <p style="border:2px solid red;">This app lets you access Turtoogle Game |
| on your Android device in the same way as you access the game on your |
| desktop computer, and with all the same Turtoogle Game features.</p> |
| </td> |
| </tr> |
| </table> |
| </div> |
| |
| |
| <h2 id="wizard-spam">Spam from Wizards</h2> |
| |
| <p> |
| Apps that are created by an automated tool or wizard service must not be |
| submitted to Google Play by the operator of that service on behalf of other |
| persons. Such tools often produce too many duplicative or low-quality |
| apps which crowd the higher-quality apps in the Play Store. |
| </p> |
| |
| <p> |
| Please be advised that apps created by an automated tool are only permissible |
| if the app end-product complies with Google Play policies and is published in |
| the Play Store through a developer account that is registered and owned by |
| you. |
| </p> |
| |
| |
| <h2 id="message-spam">Spam in Messaging</h2> |
| |
| <p> |
| Your app may not send SMS, email, or other messages on behalf of the user |
| without providing the user with the ability to confirm the content and intended |
| recipient. |
| </p> |
| |
| <p> |
| Google Play will aggressively remove applications that are found to send or |
| modify SMS messages without user knowledge or consent. |
| </p> |