Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 1 | page.title=Report Bugs |
| 2 | @jd:body |
| 3 | |
| 4 | <!-- |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 5 | Copyright 2015 The Android Open Source Project |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 6 | |
| 7 | Licensed under the Apache License, Version 2.0 (the "License"); |
| 8 | you may not use this file except in compliance with the License. |
| 9 | You may obtain a copy of the License at |
| 10 | |
| 11 | http://www.apache.org/licenses/LICENSE-2.0 |
| 12 | |
| 13 | Unless required by applicable law or agreed to in writing, software |
| 14 | distributed under the License is distributed on an "AS IS" BASIS, |
| 15 | WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. |
| 16 | See the License for the specific language governing permissions and |
| 17 | limitations under the License. |
| 18 | --> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 19 | <p>Thank you for your interest in Android! One of the best ways you can help us |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 20 | improve Android is to let us know about any problems you find with it.</p> |
Clay Murphy | 10b9550 | 2015-11-05 17:23:42 -0800 | [diff] [blame] | 21 | <p class="note"><strong>Note:</strong> For security vulnerabilities, please use |
| 22 | the AOSP bug tracker <a |
| 23 | href="https://code.google.com/p/android/issues/entry?template=Security%20bug%20report">Security |
| 24 | bug report</a> template. See <a |
| 25 | href="{@docRoot}security/overview/updates-resources.html#report-issues">Reporting |
| 26 | Security Issues</a> for additional details.</p> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 27 | <p>Here's how to report <strong>non-security</strong> bugs:</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 28 | <ul> |
Clay Murphy | 10b9550 | 2015-11-05 17:23:42 -0800 | [diff] [blame] | 29 | <li> |
Jean-Baptiste Queru | 05437cd | 2013-06-18 15:46:06 -0700 | [diff] [blame] | 30 | <p><a href="https://code.google.com/p/android/issues/advsearch">Search for |
| 31 | your bug</a> to see if anyone has already reported it. Don't forget to |
| 32 | search for all issues, not just open ones, as your issue might already |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 33 | have been reported and closed. To help you find the most popular results, |
Jean-Baptiste Queru | 05437cd | 2013-06-18 15:46:06 -0700 | [diff] [blame] | 34 | sort the result by number of stars.</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 35 | </li> |
| 36 | <li> |
| 37 | <p>If you find your issue and it's important to you, star it! That's how we know which bugs are most important to fix.</p> |
| 38 | </li> |
| 39 | <li> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 40 | <p>If no one has reported your bug, file the bug. You can use one of these templates:</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 41 | <ul> |
| 42 | <li> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 43 | <p><a href="https://code.google.com/p/android/issues/entry?template=User%20bug%20report">Bug in your Device</a> - |
| 44 | use this if you are a user reporting a bug in a device you own</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 45 | </li> |
| 46 | <li> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 47 | <p><a href="https://code.google.com/p/android/issues/entry?template=Developer%20bug%20report">Bug in the Software</a> - |
| 48 | use this if you found a bug in the course of developing an app</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 49 | </li> |
| 50 | <li> |
Bert McMeen | 9cb839d | 2015-04-20 14:10:47 -0700 | [diff] [blame] | 51 | <p><a href="https://code.google.com/p/android/issues/entry?template=Feature%20request">Feature Request</a> - |
| 52 | use this for a feature you'd like to see in a future verison</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 53 | </li> |
| 54 | </ul> |
| 55 | </li> |
| 56 | </ul> |
Jean-Baptiste Queru | 05437cd | 2013-06-18 15:46:06 -0700 | [diff] [blame] | 57 | <p>Keep in mind that an issue tracker is not a user support forum. It is a list |
| 58 | of pending technical tasks, along with information relevant for those tasks, |
| 59 | and information about progress on those tasks including which ones might |
| 60 | get worked on in the short term.</p> |
| 61 | <p>This issue tracker is narrowly focused on the Android Open Source Project. |
| 62 | Issues with retail devices need to be reported through those devices' support |
| 63 | channels, especially for devices other than Nexus. Issues with applications |
| 64 | that aren't part of AOSP need to be reported with those applications' |
| 65 | developers; that is also the case for Google applications.</p> |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 66 | <p>Please note that we can't guarantee that any particular bug can be fixed in |
| 67 | any particular release. To see what happens to your bug once you report it, |
| 68 | read <a href="life-of-a-bug.html">Life of a Bug</a>.</p> |
Clay Murphy | 84a635b | 2015-11-03 11:28:28 -0800 | [diff] [blame] | 69 | <p>In general, please put as much information in bugs as you can. Just a one liner |
Robert Ly | 35f2fda | 2013-01-29 16:27:05 -0800 | [diff] [blame] | 70 | telling us something isn't working is usually useless, and will probably be |
| 71 | closed without any action. The more detail you provide, the more likely your |
Clay Murphy | 84a635b | 2015-11-03 11:28:28 -0800 | [diff] [blame] | 72 | issue is to be resolved.</p> |