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Robert Ly35f2fda2013-01-29 16:27:05 -08001page.title=Report Bugs
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Bert McMeen9cb839d2015-04-20 14:10:47 -070019<p>Thank you for your interest in Android! One of the best ways you can help us
Robert Ly35f2fda2013-01-29 16:27:05 -080020improve Android is to let us know about any problems you find with it.</p>
Clay Murphy10b95502015-11-05 17:23:42 -080021<p class="note"><strong>Note:</strong> For security vulnerabilities, please use
22the AOSP bug tracker <a
23href="https://code.google.com/p/android/issues/entry?template=Security%20bug%20report">Security
24bug report</a> template. See <a
25href="{@docRoot}security/overview/updates-resources.html#report-issues">Reporting
26Security Issues</a> for additional details.</p>
Bert McMeen9cb839d2015-04-20 14:10:47 -070027<p>Here's how to report <strong>non-security</strong> bugs:</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080028<ul>
Clay Murphy10b95502015-11-05 17:23:42 -080029<li>
Jean-Baptiste Queru05437cd2013-06-18 15:46:06 -070030<p><a href="https://code.google.com/p/android/issues/advsearch">Search for
31your bug</a> to see if anyone has already reported it. Don't forget to
32search for all issues, not just open ones, as your issue might already
Bert McMeen9cb839d2015-04-20 14:10:47 -070033have been reported and closed. To help you find the most popular results,
Jean-Baptiste Queru05437cd2013-06-18 15:46:06 -070034sort the result by number of stars.</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080035</li>
36<li>
37<p>If you find your issue and it's important to you, star it! That's how we know which bugs are most important to fix.</p>
38</li>
39<li>
Bert McMeen9cb839d2015-04-20 14:10:47 -070040<p>If no one has reported your bug, file the bug. You can use one of these templates:</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080041<ul>
42<li>
Bert McMeen9cb839d2015-04-20 14:10:47 -070043<p><a href="https://code.google.com/p/android/issues/entry?template=User%20bug%20report">Bug in your Device</a> -
44use this if you are a user reporting a bug in a device you own</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080045</li>
46<li>
Bert McMeen9cb839d2015-04-20 14:10:47 -070047<p><a href="https://code.google.com/p/android/issues/entry?template=Developer%20bug%20report">Bug in the Software</a> -
48use this if you found a bug in the course of developing an app</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080049</li>
50<li>
Bert McMeen9cb839d2015-04-20 14:10:47 -070051<p><a href="https://code.google.com/p/android/issues/entry?template=Feature%20request">Feature Request</a> -
52use this for a feature you'd like to see in a future verison</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080053</li>
54</ul>
55</li>
56</ul>
Jean-Baptiste Queru05437cd2013-06-18 15:46:06 -070057<p>Keep in mind that an issue tracker is not a user support forum. It is a list
58of pending technical tasks, along with information relevant for those tasks,
59and information about progress on those tasks including which ones might
60get worked on in the short term.</p>
61<p>This issue tracker is narrowly focused on the Android Open Source Project.
62Issues with retail devices need to be reported through those devices' support
63channels, especially for devices other than Nexus. Issues with applications
64that aren't part of AOSP need to be reported with those applications'
65developers; that is also the case for Google applications.</p>
Robert Ly35f2fda2013-01-29 16:27:05 -080066<p>Please note that we can't guarantee that any particular bug can be fixed in
67any particular release. To see what happens to your bug once you report it,
68read <a href="life-of-a-bug.html">Life of a Bug</a>.</p>
Clay Murphy84a635b2015-11-03 11:28:28 -080069<p>In general, please put as much information in bugs as you can. Just a one liner
Robert Ly35f2fda2013-01-29 16:27:05 -080070telling us something isn't working is usually useless, and will probably be
71closed without any action. The more detail you provide, the more likely your
Clay Murphy84a635b2015-11-03 11:28:28 -080072issue is to be resolved.</p>